Roles and Responsibilities
- Follow and enable a culture where Arizona Home and Appliance Core Values come to life, coaching those who do not.
- Warmly greet and assist all incoming customers and visitors, providing a concierge-level welcome and directing them appropriately
- Manage and professionally triage all incoming calls from clients, vendors, support staff, and executive leadership
- Qualifies, distributes and manages online leads
- Assist in supporting executives, including scheduling, meeting coordination and document preparation
- Support preparation of presentations, meeting packets, reports, and project documentation as needed
- Coordinate logistics and materials for meetings, events, and trainings
- Assist in handling payments or documentation related to client-facing interactions
- Assist in sending and gathering customer feedback surveys, and compiling results for review and continuous improvement efforts
- Manage front office operations including appearance, supplies, hospitality, and readiness for guests and stakeholders
- Maintain internal logs, calendars, and rotation schedules as requested by leadership
- Attend relevant training sessions and company meetings to stay informed and aligned with company initiatives
Qualifications and Education Requirements
High School Diploma
Understanding of sales process and dynamics
Microsoft Office Suite, Adaptable to working in multiple programs
Experience with Ring Central a plus
Preferred Skills
Commitment to excellent customer service, displaying positive & cheerful attitude
Excellent verbal and written communication skills
Organized, detail oriented, self-starter mentality
Critical thinking and ability to multitask
What We Offer:
Competitive pay commensurate of experience, medical/dental/vision benefits, 401k with match, paid time off, generous employee discount and more!