Role and Responsibilities

• Follow and enable a culture where Arizona Home and Appliance Core Values come to life
• Greet & qualify incoming customers. Provide concierge level service adhering to AAH Promise guidelines.
• Guide them to applicable displays & products
• Manage and qualify incoming phone calls from customers, support staff & management
• Provides our sales team with customer and administrative support to increase sales, positive customer management and retention.
• Assist with preparing quotes, templates and reconciling purchase orders
• Assists with inputting builder orders into system to include using builder portals to extract information
• Assist with creating job specification packets and customer facing presentations
• Assist with taking customer deposits or final payments
• Attend product training and sales meetings. Know breadth of products and programming
• Triage incoming customer service and input information into customer service system
• Maintain sales rotation, tracking and daily/weekly logs
• Assist with event preparations, attend events as able
• Ensure showroom is organized and prepared for business
• Order & manage office supplies

Qualifications and Education Requirements

High School Diploma

Understanding of sales process and dynamics

Microsoft Office Suite, Adaptable to working in multiple programs

Experience with multi line phone system

Preferred Skills

Excellent verbal and written communication skills

Organized, detail oriented, self-starter mentality

Critical thinking and ability to multitask

What We Offer:

Competitive pay commensurate of experience, medical/dental/vision benefits, 401k with match, paid time off, generous employee discount and more!